I have learned several lessons throughout my life that have served me well, personally and professionally. These lessons, along with the wonderful people who have encouraged and supported me, have helped shape the person I am today.

I believe in accountability and honoring your commitments. If you say you are going to do something, do it. If you cannot do it, let people know why. I do not always make the popular decision. I make the decision I believe is best for the situation. I commit myself to what it takes to make the best decision and see it through regardless of how hard it is. It is my job to help make the team successful by moving things forward. If I know the obstacles that are in people’s way, I will get them the resources they need to be successful and get the job done.

Respect is a two-way street. You must show respect as well as earn it. Lead by example and your actions must always be consistent with your message. You must respect the individual, the team and the uniqueness of the technology you work with. To truly appreciate and respect people and the work they do, you must spend time with them and listen to what they have to say, whether it is good or bad.

When you listen to others, you have the opportunity to hear new perspectives, which are often eyeopening and valuable. Understand and learn about the technology firsthand from the experienced personnel because they have the insight and could help you make a more informed decision. Always have an open door policy and be willing to coach and be coached. This is all part of earning respect and helping people be successful.

Enjoy what you do. If you enjoy what you do and do it well, your enthusiasm will motivate those around you. Have a sense of humor and be able to laugh at yourself or the situation. Not only does laughter reduce stress, it may open you up to a different perspective and help you make the right decision.

Be true to yourself and those around you.